GENERAL
What type of packaging do you carry?
We carry a variety of bottles, jars, airless, tubes and dropper, in different materials as well as color cosmetic packaging. We also offer custom mold services.
Do you only carry the products on your website?
We have thousands of products, just show the most popular products on our website, but we also can help you find the perfect packaging for your brand.
Can we get samples and is there a charge?
Yes, We can provide sample for free in-stock items.For larger sample requests, there is a reasonable fee. There is a fee for some custom samples which covers the cost of manufacturing and importing the samples for you.
Do you have a catalog?
Yes, we have a product catalog. we have downloadable catalogs. or you can contact us directly.
What if I can’t find what I am looking for on your website?
We always been here, all you need to do is just feel free to contact us!
Do you handle the printing services for the packaging?
Yes, we can handle it.
Can you produce a custom mold for our branded products?
Absolutely, we can make a private mold to suit virtually any customer’s needs.
PAYMENT
What forms of payment do you accept?
We accept all major credit cards, T/T, Alibaba, Paypal.We ofen make 80% advance payment, and 20% will be pay before ship.
ORDERS
Do you offer discounts?
Yes, we offer discounts.
Do you inspect the goods prior to sending them to us?
All shipments are thoroughly inspected prior to leaving our factory.
What are your minimum order quantities for packaging?
For the In-Stock products, Moq is 1pcs~1000pcs. For the Customized size, quantities can vary from 5,000pcs and up depending on the product.
How long do items take to ship?
For In-Stock items within 7 days can ship after done the payment, For custom products, the timeline will vary.
Will you share our project design and idea even if we end up not working for you?
Absolutely not. We will keep all your information confidential.
Are we able to cancel an order after production has begun?
Generally, orders cannot be canceled once production has begun, however we do understand that situations arise. Please let us know as soon as possible and we will try to work something out. There may be charges for materials already used.